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Five reasons why SaaS brings business and IT closer together
Du choc des idées jaillit la lumière. For years, business and IT have been calling each other all sorts of names, blaming the opponent for failures and fighting over who controls the budget. As Information Technology is maturing and ever more organisations are taking...
Why is proactive maintenance and continuous change needed to keep your Salesforce implementation state-of-the art?
The best thing about SaaS software is that it’s constantly updated and keeps innovating. The worst thing about SaaS software is that it’s constantly updated and keeps innovating. At UPEO, we always look on the bright side, and are eager to work on the continuous...
Start-up consultancy UPEO focuses on getting more value out of Salesforce implementations
Brussels, October 5th 2021 – A new Belgian company has just joined the Salesforce ecosystem. The founders of UPEO are experienced Salesforce professionals Sara Mathijs and Christian Cano. UPEO focuses on mining the value of existing Salesforce implementations and...
Dr Flowlove or: How I Learned to Stop Worrying and Love the Flow
On Friday, Salesforce dropped a small bombshell during the Admin Winter '22 Preview when they announced that Workflow and Process Builder would be deprecated, and that the future of point-and-click automation lies with Flow. It didn’t take long before the...
Why do customers fail to get ROI on their Salesforce implementation?
It felt like a slap in the face. I had just asked a customer’s CEO for participation in the customer success story program of the company I worked for. The customer had refused. “The implementation is just finished, now I am waiting for the Return on Investment. I am...