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Dr Flowlove or: How I Learned to Stop Worrying and Love the Flow
On Friday, Salesforce dropped a small bombshell during the Admin Winter '22 Preview when they announced that Workflow and Process Builder would be deprecated, and that the future of point-and-click automation lies with Flow. It didn’t take long before the...
Why do customers fail to get ROI on their Salesforce implementation?
It felt like a slap in the face. I had just asked a customer’s CEO for participation in the customer success story program of the company I worked for. The customer had refused. “The implementation is just finished, now I am waiting for the Return on Investment. I am...